What a VA (Virtual Assistant) Can Do For You

You know you need help, but what do you give someone to do for you? I tell my clients to hire a VA for even just five hours a month. This does two things: It gets you out of “I-have-to-do-it-all mode” and gets you in the habit of having support It gets you in your zone of genius and into the tasks that actually make you money You can Google lists of stuff your VA can do for you. Things like this: https://www.chrisducker.com/25tasks/ are really great lists. Here’s a list of what I have my team members do: Assistant #1: Scheduling and managing all appointments in Acuity, which is the scheduling system I currently use Website updates Email System: Sends newsletters (I write the content and a lot of the times I send the newsletters but I’d like to remove the sending of emails off of my plate completely. Sets up reminder emails for live calls Sets up email sequences Tags people accordingly sets up forms Shopping cart sets up products connects the purchase to the membership system if applicable sets up coupon codes processes payments Handles all customer service emails, including questions people have about their login info, access to programs, etc. Figures out technology glitches and escalates issues to my web person if she can’t solve it Assistant #2: Event and retreat concierge and research Communicates with the venue and vendors for all event details Researches event details then provides the details to me so I can confirm decisions Content Repurposing: Manages videos and audios on all channels Posts one meme per week to my FB group and page...

When You Suck at Implementation: Identify the Five Core Areas of Business

What is truly required to grow a business without over-spending your time or money? What support do you actually need? In the coaching world, there are lots of folks (I used to be one of them) who say, “You need a coach.” My point of view now is that statement can be a great system for coaches to convince people to work with them. I now don’t believe that everyone needs a coach. I’ve certainly hired people when I thought I “needed” a coach and what I really needed was clarity on what I was creating and IMPLEMENTATION support. Time and time again, I have seen clients and a LOT of entrepreneurs struggling with taking action and getting results from the plan and strategies they hire. I’ve seen my own clients struggle with this. If you’re not getting results, consider this: Hiring another coach may not actually help you get results. You may not have a mindset issue. You may not even have a money issue. So what will create results? And where is the real problem? In a lot of cases it comes down to two things: Lack of clarity. Clarity in what? I’ll get to that in a second. Implementation. Most entrepreneurs I know of pretty much suck at implementing. They are great at the visionary stuff but when it comes down to actually getting the details DONE, no bueno. So what do you do if the implementation is not your zone of genius? Maybe technology isn’t your thing. Maybe setting up your website isn’t fun for you, in fact, maybe it’s a train wreck. I was...

Why “I Need a Website” is often MORE than just a website

“I need a website.” “I need snazzy copy on my site to attract more clients, can you do that? Hmmm…I hear these things a lot and after asking a few questions, people can get overwhelmed by all of the moving parts included in a website. Do you just need a website? First, I’m going to talk about a “website” and how you probably don’t need just a website. Part 2 of this will be why good website copy costs more than $500. 🙂 People come to me thinking they need a website, but they actually require a few other things BEFORE they can get a website created that reflects who they are and that actually works for them. What’s in a website? A website is a marketing tool. Ideally, it’s something that helps you make money in your business. It’s not just slapping up a few pages online with a clipart logo and saying “good enough.” It also doesn’t mean spending $10,000 on a site when you don’t have a paying client yet or know what you are offering in your business. Here are a couple of questions that will guide you to know what you really need so when you get quotes to create a website, you’re getting accurate numbers and have realistic expectations. 1. Do you have a clear and compelling message (you know what you do and who you do it for) Side note on this one – your message is NOT your certification or modality. It’s YOU – your essence, what makes you unique and stand out. If you have a certification that is the...
Talking yourself into loving it

Talking yourself into loving it

I was talking myself into loving it… “It’s better than what I have now.” “I can make it work.” “I really love these parts of it…” This was my conversation 48 hours ago as my husband and I were making a decision about making an offer on a house we saw. Then came the, “maybe we’ll just stay where we are. Maybe it’s better to just do some upgrades to this house…” Today this sign went up in our yard. $hit just got real. It’s happening. We’re moving. And we don’t have a place to go… yet. Welcome to “The GAP.” The place in between what you SAY you’re letting go of and what you SAY you desire. But that thing you desire hasn’t shown up yet. The GAP is also the place where possibilities go to die from causes like, “being responsible,” “being realistic,” and “being practical.” Been there. Done that. And it’s friggin’ boring isn’t’ it? Before we get to what to do in the GAP, let’s start with that thing you really desire. If you’ve had something you’ve desired to create for a while now, what is it? What’s really stopping you? For me, I’ve talked about the desire to move for over five years now. FIVE YEARS. I made up a bunch of stories in my head: It’s too hard to qualify for a mortgage on self-employment income. I can’t yet afford the house I really desire. My husband doesn’t want to leave Utah. As long as I travel, I can stay put and be happy. Blah, blah… when I can’t stand to hear myself...
Is Plan B Really So Bad? A Soulful Guide to Choosing YOU.

Is Plan B Really So Bad? A Soulful Guide to Choosing YOU.

Someone recently asked me if I work with “newbies.” She assumed that I didn’t. I work with some newbies, but it’s deeper than that. I’m not the person who works with people with a Plan B. I’m the person who works with people who are dedicated to building a business. Plan B isn’t so bad. It’s usually the responsible path. The path of least resistance (at first glance anyway.) It’s usually the path that we hope will make everyone happy, including ourselves. How do you choose your Soul Vision aka Plan A, instead of Plan B? What would happen if you chose YOU? You chose what made YOU happy? What could happen if you allowed yourself to be SELFISH? Gasp, can I even say that to a community of women who have been the nurturers, and caregivers, and fixers for decades? And guys, don’t worry, you’re not out of this either. We all do this to some level – until we don’t. Here’s the thing, if you judge Plan B, you can’t see your way out of it. What you judge, you cannot change. The solution is to be aware of what you are choosing and be open to choosing something else. Really, it’s that simple. We don’t need to go into the drama of it all that is based on judging ourselves or trying to people-please. Being brave and choosing to be courageous is just that: a choice.  And you will NEVER feel “ready.” At least in the hundreds of conversations I’ve had to on the topic, no one ever feels “ready.” I didn’t FEEL ready to leave...
How to Amplify Connections in Your Business with Guest Shannon Hernandez

How to Amplify Connections in Your Business with Guest Shannon Hernandez

SOULpreneurs from five countries joined Shannon Hernandez and I on this training! As a natural connector, it’s easy to see how to pair people up with solutions for their life and business. I have people who tell me years after attending one of my events that the people they connected to are still people they do business with. It’s just what I do. Over the holidays this past year, after the president of the US was announced, I spent several weeks in deep thought. I was asking myself this question: what can I do to make a difference. The importance of connection, collaboration, and community came up over and over again. So I made the commitment to have more connection chats with people. After all, relationships are what a successful and sustainable business are built upon. But as a natural connector, I’ve been burned out by a lack of reciprocal connections or even thank-yous. The other challenge I’ve experienced with connection chats as I call them, or potential JV chats is the lack of reciprocity in how we can support each other. Over the years, I have done a lot of introductions and connections and not received the same level of effort. My primary love language is Words of Affirmation, so I know that not receiving a thank-you for the connections I make probably makes a bigger impact on me. Additionally, as a connector one of the shadows is you are so busy doing all of the connecting, you aren’t building your own business. It can be common to do the connecting but not receive anything back from people, even a...

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